Privacy Policy

Our Responsibilities

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We are required to maintain the privacy and security of your protected health information (PHI). We will follow the duties described in this Notice and comply with applicable laws. We may update this Notice as laws or practices change, and the revised version will be available upon request.

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Permitted Uses and Disclosures

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We may use and share your information as allowed or required by law:

• Treatment: To provide, coordinate, or manage your healthcare.

• Payment: To bill and obtain payment for services.

• Healthcare Operations: For practice management, quality review, and administrative purposes.

• Legal/Public Health: When required by law, such as reporting abuse, preventing serious threats, or complying with court orders.

We will not use or disclose your information for marketing or sales without your written authorization.

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Your Rights

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You have the right to: - Access: Request a copy of your medical record, subject to reasonable policies and procedures. - Amendment: Request an amendment to your record if you believe information is inaccurate. Requests may be approved or denied in accordance with HIPAA. - Restrictions: Request restrictions on certain uses or disclosures, though we are not always required to agree. - Confidential Communication: Request communication in a certain way (e.g., at a specific phone number). -Accounting of Disclosures: Request an accounting of certain disclosures made as required by law. -Representative Rights: If legally authorized (e.g., parent/guardian of a minor, medical power of attorney), a representative may exercise rights on your behalf.

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Privacy Concerns or Questions

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If you have concerns about privacy or wish to exercise your rights, please contact: Privacy Officer Horizons Mental Wellness LLC Phone: 318-723-9341 Email: admin@horizonsmentalwellness.com Address: 333 Texas Street STE 1300 #1793 Shreveport, LA 71101-3783 You also have the right to file a complaint with the U.S. Department of Health and Human Services, Office for Civil Rights. Filing a complaint will not affect your care.

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Electronic Health Records

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We use a HIPAA-compliant EHR to document and store your information securely.

Technology-assisted tools may be used within the EHR to support documentation accuracy and efficiency. All data remains subject to HIPAA protections.

Additional Information

Horizons Mental Wellness LLC follows all federal HIPAA guidelines to protect your health information. You have rights regarding your medical information. To learn more, visit: https://www.hhs.gov/hipaa/for-individuals/index.html

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